Customer Focus
Customer Focus
       

Yapı-Tek Steel strives to find solutions for the unique demands of its customers in a wide-array of situations. At times, a typical supplier-purchaser relationship is not feasible in light of government regulations, trade barriers or internal policies. For this reason, Yapı-Tek Steel endorses a Customer Partnership Program.


Yapı-Tek Çelik Sanayi works in conjunction with its customers to create win-win situation for both parties. Open communication is the key. Yapı-Tek Steel is always upfront with customers in regards to its limitations, and willing to discuss alternative solutions for all issues. All Account Representatives are well-trained on this subject, and are well-aware of all the possible solutions in a wide-array of uncommon situations.


The goal of the Customer Partnership Program is to strengthen trust between Yapı-Tek Steel and its customers, setting the foundations for repeat business. For more information about this program, please contact us. Members of the Customer Partnership Program are assigned a dedicated Account Representative to serve as a key contact, allowing all RFQs to be processed more expediently. Additionally, members are further empowered through access to Yapı-Tek Steel's exclusive EDI system, Interneer.

 

 

 

Deniz Mah. Yeni Limanyolu No:11  41900 Derince - Kocaeli Turkey  Tel: +90 (262) 239-3484  Fax: +90 (262) 239-5761 info@celiksanayi.com
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